TRACKING DETAILS 

If ordered, tracking details will be sent to your E-MAIL and CHAT BOX once the order has been dispatched.

At SHAZAM, tracking begins once your order is on its way. As soon as your package is dispatched from our warehouse, you’ll receive a tracking link directly in your email. This ensures you get updates when your order is moving toward you.

For added convenience, we also send your tracking details to your SHAZAM chat box. This means you can check your order status instantly, without searching through emails, and always know exactly where your package is.

We believe in keeping things simple and transparent. That’s why we only share tracking details once your order has been dispatched. From that moment, you’ll have real-time updates until your package arrives at your doorstep.

No guesswork, no confusion—just clear updates after dispatch. With tracking details sent to both your email and chat box, SHAZAM makes sure you’re informed at every step of the delivery journey.

CHAT BOX

To access the CHAT BOX go to Your Orders and select the product you ordered. The chat box appears at the bottom of the page for each order, providing information specific to that order. ( The chat box appears only after you place an order. ). 

To access the chat box, go to Your Orders and select the product you ordered. The chat box appears at the bottom of the page for each order, providing information specific to that order.

All tracking details and updates related to your shipment will be shared directly in this chat box. You will also receive the same tracking information via email for your convenience.

Each order has its own dedicated chat box, ensuring that the information you see is accurate and relevant to that specific purchase.

This structure makes it easy to read, professional, and customer-friendly.