Return & Refund policy

Return & Refund Policy

At Shazam, we strive to provide high-quality products and a smooth shopping experience. Please read our return and refund policy carefully before making a purchase.

1. Returns

We accept returns only under the following conditions:

• The product received is damaged, defective, or incorrect.

• The return request is raised within 48 hours of delivery.

• The item is unused, unwashed, and in its original condition with tags and packaging intact.

To request a return, please contact us at:

shazamfits@gmail.com

Include your order number and clear photos of the product showing the issue.

2. Non-Returnable Items

Returns will not be accepted for:

• Change of mind after purchase

• Minor color variations due to screen display differences

• Products damaged after use or washing

• Items returned without original packaging or tags

Please review product details and size charts carefully before placing your order.

3. Exchanges

We currently do not offer direct exchanges.

If your product qualifies under our return conditions, a replacement or refund will be processed after verification.

4. Refunds

Refunds are issued only after the returned item is inspected and approved.

Once approved:

• Refunds will be processed to the original payment method.

• The amount will reflect in your account within 5–7 business days, depending on your payment provider.

5. Order Cancellation

Orders can be cancelled only before they are processed or shipped.

Once an order has been shipped, cancellation is not possible.

To cancel an order, contact us immediately at shazamfits@gmail.com

6. Return Shipping

• If the return is due to a damaged, defective, or incorrect item, return shipping costs will be covered by us.

7. Contact Us

If you have any questions regarding returns or refunds, please contact us:

📧 Email: shazamfits@gmail.com